Last updated: June 2026
1. Who We Are
H&E Electrician Ltd ("we", "us", "our") provides electrical installation, repair, and maintenance services across London and England. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services.
2. Information We Collect
We may collect the following information when you use our website or contact us:
— Name and contact details (phone number, email address, postal address)
— Details of the service you're enquiring about
— Any other information you choose to provide in our contact form, by email, or by phone
3. How We Use Your Information
We use your information to respond to enquiries and provide quotes, schedule and carry out electrical work, maintain records required for certification and compliance, and send you information about your job or invoice where relevant. We do not sell your personal information to third parties.
4. Legal Basis for Processing
We process your personal data on the basis of legitimate interest (responding to enquiries and providing services) and, where applicable, to fulfil a contract with you.
5. Data Retention
We retain personal information only for as long as necessary to provide our services, meet legal and accounting requirements, and maintain electrical certification records.
6. Cookies
Our website may use basic cookies to ensure it functions correctly. We do not currently use cookies for advertising or tracking purposes. If this changes, this policy will be updated accordingly.
7. Your Rights
Under UK data protection law, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information where applicable, and object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. Third Parties
We may share information with trusted third parties where necessary to deliver our services — for example, sub-contractors for certain jobs — but only to the extent required.
9. Security
We take reasonable steps to protect your personal information against unauthorised access, loss, or misuse.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@handeelectricianltd.co.uk
Phone: 07903 720244